ck48's Privacy Policy
Your personal information is completely safe with us. Through SSL encryption and strict data protection measures, ck48 safeguards your privacy.
Table of Contents
Introduction
ck48 is a secure and reliable online gaming platform committed to delivering the finest entertainment experience for players in Bangladesh. We believe that protecting your personal information is a fundamental responsibility. This privacy policy ("Policy") explains what types of data we collect, why we collect it, how we store and use it, and what rights you have.
By using the ck48 website (ck48.lat) or any of its services, you are considered to have accepted the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our services.
ck48 collects only the data that is necessary for providing and improving its services.
Personally Identifiable Information
The following information may be collected during account registration and verification:
- Full name
- Date of birth (for age verification)
- Email address
- Mobile number
- National ID card or passport details (where applicable)
Financial Information
The following information may be collected for the purpose of processing transactions:
- bKash, Nagad or Rocket account number
- Deposit and withdrawal transaction history
- Payment method details
- Balance and bonus information
Technical Information
Information collected automatically by our system:
- IP address
- Browser type and version
- Device type and operating system
- Date and time of site access
- List of pages visited
Gaming Activity Information
Data collected to improve service quality:
- Gaming history and preferences
- Bet amounts and outcomes
- Bonus usage details
- Session duration and activity
ck48 collects data through the following methods:
- Direct collection: Information you provide when creating an account, filling out forms, or contacting us.
- Automatic collection: Data collected through cookies, log files, and similar technologies when you browse our website.
- Via third parties: Information received from authorised partners for identity verification and payment processing.
- Support communication: Information you exchange with us through live chat or email.
ck48 never collects data without your knowledge or consent. Every data collection method is fully transparent and operates within the bounds of applicable law.
ck48 uses your data only for specific and lawful purposes. Details are described below:
Service Delivery and Operation
- Creating and managing accounts
- Processing deposits and withdrawals
- Providing bonuses and rewards
- Providing technical support and customer service
- Delivering a personalised gaming experience
Security and Compliance
- Preventing fraud and money laundering
- Verifying age and confirming identity
- Ensuring responsible gaming
- Protecting accounts and preventing unauthorised access
- Complying with applicable regulations
Communication and Information
- Sending important account-related notifications
- Sending transaction confirmation messages
- Sending promotional information with your permission
- Informing you about service updates
Service Improvement and Analysis
- Analysing and improving the user experience
- Developing new games and features
- Identifying and resolving technical issues
- Reviewing service quality
Security Measures
ck48 uses industry-standard security measures to protect your data. Our platform is secured with SSL (Secure Socket Layer) encryption technology, which keeps all data exchanged between your browser and our servers fully encrypted.
The key security steps we have taken are listed below:
- SSL/TLS encryption: All communications and data transfers are handled through encrypted channels.
- Secure servers: Your data is stored on secure, access-controlled servers.
- Regular security audits: Our systems undergo regular security testing.
- Staff training: Only authorised personnel have limited access to the data they need.
- Password hashing: Passwords are never stored in plain text; strong hashing algorithms are used.
Who We Share Data With
ck48 does not sell your personal data to third parties. However, in certain circumstances, limited data may be shared with the following parties as required to operate the service:
- Payment processors: Payment service providers such as bKash, Nagad, and Rocket receive the information needed to complete transactions. They are governed by their own privacy policies.
- Identity verification services: Authorised third-party services may be used for age and identity verification.
- Technology service providers: Partners providing technical services such as server management, data analytics, or cybersecurity.
- Legal authorities: Relevant authorities where required by legal obligation or court order.
When sharing data with third parties, we ensure that they use the data only for the specified purpose and adhere to equivalent privacy protection standards.
What Cookies Are and Why They Are Used
Cookies are small text files stored in your browser. ck48 uses the following types of cookies:
- Essential cookies: These cookies are necessary for maintaining login sessions and ensuring security. The site cannot function properly without them.
- Functionality cookies: Used to remember your preferences such as language and display settings.
- Analytics cookies: Used to analyse site usage and improve the service.
You can control cookies by changing your browser settings. However, disabling essential cookies may prevent some site features from working correctly.
Every user registered at ck48 has the following rights regarding their personal data:
Right of Access
You can find out at any time what information we hold about you and receive a copy of that data.
Right to Rectification
If any of your information is incorrect, you can request that it be corrected. Ensuring accurate information is important for both parties.
Right to Erasure
In certain circumstances you can request that your data be deleted, though this may be limited where legal obligations apply.
Right to Object to Processing
You can object to your data being used for specific purposes, particularly in the case of marketing communications.
Right to Data Portability
You can request your data in a structured, commonly readable format.
Right to Restriction
In certain circumstances, you may request that the processing of your data be restricted.
Restrictions for Those Under 21
ck48's services are intended for users aged 21 and above only. We do not intentionally collect or process personal data of anyone under the age of 21.
If we become aware that a minor's data has entered our system, we will immediately close that account and securely delete the associated data.
If a parent or guardian suspects that their child is using our platform, please contact us immediately.
How Long Data Is Stored
ck48 retains your data only for as long as necessary to provide services or to meet legal obligations. General guidelines:
- Active account data: Full data is retained for as long as your account remains active.
- Closed account data: Even after an account is closed, certain data may need to be retained for a defined period due to legal and regulatory obligations.
- Transaction-related data: Retained in accordance with legal requirements relating to financial records.
- Technical log data: Kept for a limited period for security purposes, then automatically deleted.
Once the retention period ends, all data is securely and permanently deleted or anonymised.
How This Policy Is Updated
ck48 may update its privacy policy from time to time. For any significant changes, we will take the following steps:
- The updated policy will be published on this page and the "Last Updated" date will be changed.
- Registered users will be notified by email in the event of significant changes.
- The revised policy will take effect from the date it is published.
Continued use of ck48's services after any changes will be taken to mean that you have accepted the updated policy. We therefore recommend reviewing this page regularly.
Privacy-Related Enquiries
If you have any questions, comments or requests regarding this privacy policy, the ck48 support team is available at all times to assist you.
Live Chat
24/7 direct support
Speak with us in Bengali or English
Want to know more?
Read our Terms & Conditions and Responsible Gaming policy.